01
Dispatch line
Call the Crew
Best for urgent repairs, active problems, or situations where everyone in the room has stopped offering suggestions.
Phone
(555) 019-8765
Dispatch
Tell us what happened. We have probably seen worse.
Call, email, or submit a damage report. Technical terminology is optional. “Something is making a noise now” is perfectly acceptable.
02
Written evidence
Email Dispatch
Ideal for photos, project details, estimates, scheduling questions, and explanations requiring several paragraphs and emotional preparation.
Email
Send it
03
Normal operations
Service Hours
Scheduled work happens during reasonable hours. Homeowner emergencies continue to demonstrate no respect whatsoever for reasonable hours.
Schedule
Mon–Sun
04
Priority dispatch
Emergency Response
Active leaks, sparks, smoke, unsafe structures, essential-system failures, or anything immediately preceded by the sentence “that's probably fine.”
Availability
24 / 7
PRE-DISPATCH CHECKLIST
Homeowner incident intake
FORM
WFB-11
Before contacting us
Stop making it worse. Then call us.
-
01
Put the tool down
Especially if the current plan begins with “maybe if I tighten it a little more.”
-
02
Make the area safe
Keep people away from hazards. Shut off water, power, or equipment only when it is safe and appropriate to do so.
-
03
Take a few photos
Wide shot, close-up, surrounding area, and any component currently occupying a location where components do not traditionally belong.
-
04
Tell us the truth
We cannot diagnose the project if the story begins three steps after someone removed the important part.
Dispatch note
File a damage report
“I don't know what happened” is still useful information.
Damage report
Give us the
incident report.
No judgment. Give us the basics and we'll determine the next best step.
Emergency line
(555) 019-8765
Open 24/7 because apparently that is necessary.
Dispatch questions
Before you send the seventeen photos.
A few answers that may save you from writing the world's longest text message.
Should I call or use the form?
For active emergencies, call. For normal repairs, either works. For something involving smoke, please stop typing.
Can I send photos?
Yes. A real contractor can connect this demo site to email, a form service, or a backend that supports uploads.
How much detail do you need?
Enough to understand the situation. A full confession can wait until the technician arrives.
Do I need measurements?
Helpful, but not required. “Roughly the size of the hole I accidentally made” is a surprisingly common starting point.
What if I don't know what broke?
That's why diagnosis exists. Tell us what changed, what you noticed, and what happened immediately beforehand.
Will somebody actually contact me?
On this demo site, no. The included form is intentionally non-functional until connected to the buyer's preferred form service or backend.