E-bike?
Bring the battery key and charger if the issue involves charging, power, diagnostics, or the electrical system.
Shop address
#217
Visit / call / email / arrive holding bicycle
Bring the bike. We'll figure out the rest.
Need a repair, a new bike, a fitting, a component installed, or somebody to confirm that the noise you are hearing is in fact a noise? Come by the shop or send us the details first.
Address
217 Chainline Avenue
Phone
(555) 017-BIKE
Walk-ins
Welcome
Front door / This is the place
Drop-off instructions
Bring the entire bike.
This has needed clarification before.
Call
(555) 017-BIKE
For questions that are easier out loud.
Email
service@example.com
Photos of weird things are encouraged.
Visit
217 Chainline Avenue
Example City, ST 00000
Shop hours / approximately when the lights are on
Come by. We have tools.
Walk-ins are welcome for questions, quick assessments, bike shopping, and smaller repair needs. Larger service jobs may be scheduled depending on workload and parts availability.
GEAR ISSUES™ 217 Chainline Avenue Example City, ST 00000
Parking
Street parking in front. Additional parking behind the building. Bicycle parking is suspiciously abundant.
Weekly schedule
Shop hours
- Monday
- 10:00 AM – 6:00 PM
- Tuesday
- 10:00 AM – 6:00 PM
- Wednesday
- 10:00 AM – 6:00 PM
- Thursday
- 10:00 AM – 7:00 PM
- Friday
- 10:00 AM – 7:00 PM
- Saturday
- 9:00 AM – 5:00 PM
- Sunday
- Closed / riding probably
Demo hours shown. Replace with your actual shop schedule.
Work order
Start here
Repair request / tell us what happened
What's the bike doing?
Give us the useful version: what kind of bike it is, what it is doing, when it happens, and anything important that happened immediately before the problem started.
Helpful
“Rear brake rubs after removing the wheel.”
Also helpful“Clicks once per pedal revolution under load.”
Technically information“It's doing a thing.”
Before drop-off / useful things
Bring what the problem needs.
Weird noise?
Tell us when it happens: pedaling, braking, climbing, turning, standing, or hitting bumps.
New component?
Bring all hardware, adapters, instructions, spacers, mysterious tiny bags, and whatever came in the box.
Flat tire?
Bring the whole wheel if possible. Bringing only the sad inner tube removes several useful clues.
After drop-off
Then what?
-
01
We inspect it.
We confirm the complaint, check related systems, and look for anything else relevant.
-
02
We explain it.
You get the recommended work, estimated price, and anything that can reasonably wait.
-
03
We fix it.
Approved work gets completed, adjusted, checked, and tested.
-
04
You ride it.
The bicycle returns to its natural habitat: somewhere outside this building.
Before you call
There is a decent chance we already answered it.
Turnaround times, e-bike support, bike fitting, outside parts, online-bike assembly, estimates, and several varieties of mysterious clicking are covered on the FAQ page.
Read the FAQ →
Shop status / accepting bicycles