This Privacy Policy explains what information Template Forge receives, why it is used, when it may be shared, how long it may be retained, and how you can submit a privacy request.
Template Forge collects the information reasonably needed to process orders, verify payments, deliver protected files, respond to support requests, prevent abuse, and maintain the website. Payment credentials are processed by PayPal rather than stored by this website.
This summary is provided for convenience. The complete Privacy Policy below describes the current practices in greater detail.
This policy applies to information handled through the Template Forge public storefront, administrator tools, contact form, checkout workflow, order records, payment verification, and protected-download system.
It does not replace the privacy policies of PayPal, hosting providers, email applications, browsers, or other external services. Those services determine their own privacy practices for information they independently receive.
The information received depends on how you interact with the website. Categories may include:
Premium checkout is processed through PayPal when that payment option is enabled. PayPal may collect payment, identity, device, fraud-prevention, and transaction information under its own agreements and privacy statement.
Template Forge receives and stores the order and transaction references reasonably needed to verify payment, reconcile records, prevent fraud, provide support, process a permitted refund, and issue protected download access. This website does not intentionally store your complete payment card number, card security code, or PayPal account password.
PayPal acts independently when it determines how to process information within its payment services. Review the PayPal Privacy Statement before completing checkout.
When you submit the contact form, the storefront stores the name, email address, selected subject, optional order number, message, browser user-agent information, status, and submission timestamps needed to review and manage the request.
Contact information is used to respond, investigate an order or download issue, document support history, protect the storefront from abuse, and improve relevant instructions or product information.
A reply may be sent through the administrator's email application. That email provider will handle the message under its own privacy and security practices.
Protected-download records may be used to confirm that a valid order or free product is eligible for delivery, enforce expiration or attempt limits, count downloads, investigate access failures, and detect unusual use.
The web server, application, database, hosting service, payment integration, and security tools may create logs containing timestamps, requested resources, IP addresses, browser details, errors, event identifiers, and other technical information. These records may be used to operate, diagnose, secure, and audit the website.
The website may use a first-party session cookie or similar session mechanism to keep pages functioning, protect forms with anti-forgery tokens, display temporary success or error messages, apply short submission limits, and maintain administrator login security.
Session information is generally temporary, but your browser settings determine how cookies are stored or cleared. Blocking essential session cookies may prevent forms, checkout, downloads, or administrator features from working correctly.
PayPal and other external services loaded during checkout may use their own cookies, device information, or similar technologies under their separate policies.
Information may be used to:
At the effective date of this policy, the storefront does not use contact messages or order records to run a program that sells personal information for money or rents customer lists to third parties.
Information may be disclosed only as reasonably needed for the purposes described in this policy, including:
Service providers receive only the access reasonably needed for their role and remain subject to their own contractual and legal obligations.
Information is retained for as long as reasonably needed to provide the service, preserve order and license history, support protected downloads, answer inquiries, prevent fraud, resolve disputes, maintain security, and satisfy accounting, tax, contractual, or legal obligations.
Retention periods can differ by record type. For example, transaction and refund records may need to remain longer than an ordinary support message. Backup copies and logs may also remain for a limited period after active records are removed.
When information is no longer reasonably needed, it may be deleted, anonymized, aggregated, overwritten through routine system operations, or retained only when an applicable obligation or legitimate protection need requires it.
Template Forge uses administrative, technical, and operational measures intended to protect information, including authenticated administrator access, anti-forgery protection, prepared database statements, protected file storage, download controls, validation, logging, and payment verification.
Access should be limited to the store owner and authorized service providers with a legitimate need. Systems, software, credentials, backups, hosting, and integrations should be maintained and updated as the storefront changes.
No website, network, database, email system, or internet transmission can be guaranteed completely secure. Therefore, absolute security, uninterrupted operation, and prevention of every unauthorized event cannot be promised.
Depending on your location and the law that applies, you may have rights to ask about personal information, request access or correction, request deletion, object to or restrict certain processing, or receive other legally required information.
Submit a request through the contact page and include enough information to identify the relevant message, order, or transaction. Verification may be required before a request is completed. Do not send payment passwords or complete card information.
A request may be limited or denied when retaining information is reasonably necessary to complete a transaction, provide a requested service, maintain security, prevent fraud, preserve accounting or tax records, establish or defend legal claims, comply with law, or protect another person's rights.
You may also control cookies through your browser and contact PayPal directly regarding information PayPal independently handles.
The storefront is intended for a general business and design audience and is not directed to children under 13. Template Forge does not knowingly request personal information from a child under 13.
If you believe a child submitted personal information without appropriate authorization, contact the storefront so the situation can be reviewed and the information removed when appropriate.
Product pages, documentation, live previews, PayPal checkout, fonts, hosting resources, or other features may link to or load services operated by third parties. Their collection and use of information are controlled by their own privacy policies and agreements.
A link does not mean Template Forge controls the external service's privacy, security, availability, or content. Review the relevant third-party terms before providing information or using that service.
This Privacy Policy may be updated when products, payment methods, service providers, website features, security practices, legal requirements, or operational needs change. The effective date identifies the current published version.
Material changes apply prospectively unless applicable law requires another approach. Continued use of the website after an update is subject to the current policy, but changes do not retroactively authorize materially different handling that would require separate notice or consent under applicable law.